Available 24/7, New Smart Service Kiosk from Ford, Panasonic Saves Customers Time By Automating Vehicle Service Process

We’ve all been there: You’re in a rush, need to drop off your vehicle for a service appointment, and upon arriving at the dealership, you realize a half-dozen other customers are already in line ahead of you.SmartService Gif

This scenario is one example of why – to save customers time and make their lives easier – Ford and Panasonic System Communications Company of North America, a division of Panasonic Corporation of North America, are testing an industry-first Smart Service Kiosk aimed at increasing customer convenience related to vehicle service. The kiosk allows customers to come to the dealership at any time to drop off and pick up their vehicle key or obtain keys to a loaner vehicle, select needed services from a quick-pick menu, and pay for service using a credit or debit card. Continue reading

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